You pay for a gigabit. The speed test on your phone, standing in the kitchen, says 84 Mbps. So you call the provider, they run a line check, and they tell you the connection to the house is fine. And ...
It's 9 p.m. The show buffers. Someone upstairs is on a video call that keeps freezing into a cubist portrait. You pull up a speed test on your phone, standing in the kitchen, and it reports a number s...